Privacy Policy
This privacy policy outlines how Fortune Tiger collects, uses, stores, and protects your personal information when you access and play our online slot game. We are committed to safeguarding your privacy and ensuring transparency about our data practices. This document applies to all users accessing Fortune Tiger through our platform and explains your rights regarding the information we collect.
Information Collection and Usage
When you register and play Fortune Tiger, we collect various types of information to provide you with a secure and personalised gaming experience. Personal data includes your name, email address, date of birth, postal address, and payment details necessary for account creation and transaction processing. We also gather technical information such as IP addresses, device identifiers, browser types, and gameplay statistics to improve our services and detect fraudulent activity.
Your information serves multiple purposes within our operations. We use personal data to verify your identity, process deposits and withdrawals, comply with legal obligations including age verification requirements in New Zealand, and communicate important updates about Fortune Tiger. Technical data helps us optimise game performance, resolve technical issues, and enhance user experience. We may also analyse gameplay patterns to develop features that align with player preferences whilst maintaining safe gaming standards.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Personal identification | Account management and verification | Duration of account plus 7 years |
| Financial information | Transaction processing | 7 years from last transaction |
| Technical data | Service improvement and security | 3 years from collection |
| Gameplay records | Dispute resolution and compliance | 5 years from gameplay date |
Data Protection and Security Measures
Fortune Tiger implements comprehensive security protocols to protect your information from unauthorised access, alteration, disclosure, or destruction. We employ industry-standard encryption technology for all data transmissions, including SSL certificates that secure communication between your device and our servers. Payment information receives additional protection through tokenisation and compliance with Payment Card Industry Data Security Standards.
Our servers are hosted in secure facilities with restricted physical access, regular security audits, and continuous monitoring for suspicious activity. Staff members with legitimate business needs receive limited access to personal data, and all personnel undergo background checks and confidentiality training. We maintain strict internal policies governing data handling procedures and regularly update our security infrastructure to address emerging threats.
Whilst we take extensive precautions to safeguard your information, no internet transmission method offers absolute security. We encourage users to protect their account credentials, use strong passwords, enable two-factor authentication where available, and report any suspicious activity immediately through our support channels.
Third-Party Sharing and Disclosure
Fortune Tiger shares your information with select third parties only when necessary to operate our services or fulfil legal obligations. Payment processors receive financial details required to complete transactions, whilst identity verification services access personal information to confirm your eligibility and comply with anti-money laundering regulations in New Zealand. Our technology partners may receive technical data to maintain platform functionality and provide customer support.
We do not sell, rent, or trade your personal information to marketers or unaffiliated third parties for their promotional purposes. All service providers operate under strict confidentiality agreements and must handle your data according to our privacy standards and applicable legislation. In specific circumstances, we may disclose information to regulatory authorities, law enforcement agencies, or legal representatives when required by court orders, subpoenas, or statutory obligations.
| Third-Party Category | Information Shared | Purpose |
|---|---|---|
| Payment processors | Financial details and transaction history | Process deposits and withdrawals |
| Verification services | Name, address, date of birth, identification documents | Age and identity verification |
| Customer support platforms | Contact details and support enquiry history | Respond to player enquiries |
| Regulatory bodies | Account activity and personal details as required | Compliance with gaming regulations |
Corporate transactions such as mergers, acquisitions, or asset sales may result in the transfer of your information to successor entities. We will notify affected users of any such changes and provide options regarding your continued use of Fortune Tiger under new ownership.
Your Privacy Rights and Data Control
Under New Zealand privacy legislation and our commitment to transparency, you maintain significant control over your personal information. You have the right to access all data we hold about you by submitting a written request through our designated contact channels. We will provide a comprehensive report of your information within 20 business days of verification, subject to any legal restrictions.
You may request corrections to inaccurate or incomplete personal data at any time. Fortune Tiger will update your information promptly upon receiving sufficient evidence of required changes. Where feasible, you can modify certain details directly through your account settings, including contact information and communication preferences. You also possess the right to request deletion of your personal data, though we may retain certain information to comply with legal retention requirements or resolve outstanding disputes.
| Right | Description | How to Exercise |
|---|---|---|
| Access | Obtain copies of your personal data | Email privacy request to support team |
| Correction | Update inaccurate information | Submit correction request with supporting documentation |
| Deletion | Request removal of your data | Contact support with account closure request |
| Objection | Oppose specific data processing activities | Specify processing activities in written communication |
| Portability | Receive your data in machine-readable format | Request data export through account settings |
You may withdraw consent for marketing communications at any time by adjusting your preferences in account settings or following unsubscribe instructions in promotional emails. This will not affect our ability to send essential service-related messages regarding your account, transactions, or important policy updates. If you believe Fortune Tiger has not addressed your privacy concerns adequately, you may lodge a complaint with the New Zealand Privacy Commissioner.
Updates to This Privacy Policy
Fortune Tiger reserves the right to modify this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We review and update this document regularly to ensure accuracy and compliance with current regulations. Material changes affecting how we collect, use, or share your information will be communicated through prominent notices on our platform and via email to registered users.
The effective date at the top of this document indicates when the current version took effect. We encourage you to review this privacy policy periodically to stay informed about how we protect your information and uphold safe gaming principles. Continued use of Fortune Tiger following policy updates constitutes acceptance of the revised terms. If you disagree with modifications, you may close your account by contacting our support team, though certain information may be retained as outlined in our data retention schedule.
For questions, concerns, or requests regarding this privacy policy or our data practices, please contact our dedicated privacy team through the support channels provided on the Fortune Tiger platform. We are committed to addressing your enquiries promptly and maintaining the trust you place in us to handle your personal information responsibly.